Introduction
At Free Followers, we strive to provide the highest quality social media marketing services to help your brand grow. We understand that sometimes things don't go as planned, and we are committed to ensuring your satisfaction with our services. This Refund Policy outlines the conditions under which refunds may be issued.
Eligibility for Refunds
Refunds may be issued under the following conditions:
1. Service Non-Delivery
If Free Followers fails to deliver the services as agreed upon in your service agreement, you may be eligible for a full or partial refund. Non-delivery includes:
- Failure to start the service within the specified time frame.
- Significant deviations from the agreed-upon service scope.
2. Unsatisfactory Results
If you are not satisfied with the results of our services, please contact us within 30 days of the service delivery. We will work with you to address your concerns and determine if a refund is warranted based on the following:
- The specific reasons for your dissatisfaction.
- Evidence that our services did not meet the agreed-upon standards or objectives.
Non-Refundable Situations
Refunds will not be issued in the following situations:
1. Change of Mind
If you change your mind after the services have been delivered as agreed, a refund will not be provided.
2. Lack of Participation
If the services were not fully effective due to your failure to provide necessary information, access, or cooperation, a refund will not be provided.
3. Third-Party Actions
Refunds will not be issued for issues arising from actions taken by third parties, including social media platform changes, bans, or restrictions that are beyond our control.
Refund Process
To request a refund, please follow these steps:
1. Contact Us: Reach out to our support team via WhatsApp at 8903948981 or email at adsmin@freefollowers.online with your refund request and detailed reasons for the request.
2. Review: Our team will review your request and may ask for additional information or evidence to assess the situation.
3. Decision: We will notify you of our decision regarding your refund request within 14 business days. If approved, we will process your refund using the original payment method.
Partial Refunds
In some cases, partial refunds may be issued based on the extent of services delivered and the specific circumstances. Our team will determine the appropriate refund amount after reviewing your case.
Contact Us
If you have any questions or need further assistance regarding our Refund Policy, please contact us:
- WhatsApp: 8903948981
- Email: adsmin@freefollowers.online
Changes to This Refund Policy
Free Followers reserves the right to modify this Refund Policy at any time. Any changes will be posted on our website, and it is your responsibility to review this policy periodically. Continued use of our services after any such changes constitutes your acceptance of the new Refund Policy.
Thank you for choosing Free Followers. We value your business and are committed to providing you with the best social media marketing services.